Each year, Tax Management New Zealand (TMNZ) and Chartered Accountants Australia and New Zealand (CA ANZ) survey their members on their level of satisfaction with the service they receive from Inland Revenue.

While the survey results showed that members were generally happy, some frustrations still exist.

Watch the video below to hear TMNZ chief executive, Chris Cunliffe, and CA ANZs NZ tax and financial services leader, John Cuthbertson, discuss the results. You can read the full survey results https://www.acuitymag.com/DecJan/NativeTMNZ